SMS used to be just text. Not anymore. Rich Communication Services (RCS) is new. It allows images and videos. You can send product catalogs. You can send short videos. This makes messages much more engaging. It's like a mini-app inside your text. Chatbots also add value. They can answer common questions. They can help with simple tasks. For example, "What are your hours?" A chatbot ca... b2creviews.club